To make a deposit, log in to your mobile app, select “Deposit” from the bottom rail and follow the on screen prompts.

Make sure you have endorsed the back of the check with your signature and “For mobile deposit only at AJNB”.     ***Checks without this endorsement will not be accepted.***

 

Tips for using Mobile Check Deposit

• Before logging into the Mobile Deposit app, close all other apps running in the background on your mobile phone.
• When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check.
• Flatten folded or crumpled checks before taking your photos.
• Keep the check within the view finder on the camera screen when capturing your photos.
  • Try not to get too much of the areas surrounding the check.
• Take the photos of your check in a well-lit area.
• Place the check on solid dark background before taking the photo of it.
• Keep your phone flat and steady above the check when taking your photos.
• Hold the camera as square to the check as possible to reduce corner to corner skew.
• Make sure the entire check image is visible and in focus before submitting your deposit.
• Make sure there are no shadows across the check
• All four corners should be visible
• Check should not be blurry
• Make sure the MICR line (numbers on the bottom of your check) is readable.

 

Frequently Asked Questions

At Anna Jonesboro National Bank, we understand that shopping around for a reliable merchant services provider can be a time-consuming hassle. Therefore, we offer a flexible and reliable merchant services program that allows most types of businesses to accept nearly every form of electronic payment. We provide payment processing for small businesses, retailers, restaurants, hospitality providers, professional and medical industries, and internet businesses. Our merchant services program will help you increase your sales, reduce your losses, expand your customer base, increase your cash flow and provide a wide range of value-added and reduced cost products and services. We provide settlement services for all major credit and debit cards: Visa®, MasterCard®, Discover©, and American Express® Opt Blue.  Call us today to learn more.

Mobile Banking Enrollment

 

To enroll in mobile banking, log into online banking and complete the following:

1. On the Options page, in the “Mobile Banking” section, click “Edit“.
2. Enter an email address or your mobile telephone number, including the area code, as the “E-Mail Address/Mobile Phone Number“.
3. Select your mobile telephone service provider’s name as the “Carrier“.
   Note: Select “No Carrier” from the “Carrier” drop-down menu to have one-time passwords sent to an email address rather than a mobile phone number.
4. Enter a personal identification number (PIN) to be used when logging in to mobile banking from your mobile telephone as the “Mobile Banking PIN“.
5. Confirm your mobile banking personal identification number (PIN) in “Confirm Mobile Banking PIN“.
6. Click the “Submit” button to complete mobile banking enrollment.

Account Inquiry

The Account Balance Inquiry displays up-to-date information including: Current Balance, Activity Information and Interest Information. Balances are displayed according to the type of account. Click a topic link to view additional information.

Account List

All accounts associated with your user code and password will be categorized in the account list. The account list includes:

Account Number
Type of Account (Checking, Overdraft Protection, Savings, Certificate of Deposit and Loans)
Current Balance
Today’s Transactions (Optional)
Future Scheduled Transactions (Optional)
Future Scheduled Payments (Optional)
Account Description (Optional)
Available Balance (Optional)
Available Credits (Optional)
Current Principal (Optional)

Click an account number to view account details for that account.

Checking Account Inquiry

For Checking Account Inquiries, click the “List of Accounts” button to select your checking account number from the List of Accounts.

The Checking Account inquiry is separated into three sections: Activity Information, Interest Information and Balance Information.

Activity Information includes:

Balance and Date Last Statement
Last Deposit Date and Amount
Last Check Date and Amount

Interest Information includes:

Current Accrued Interest
Interest Paid (Current Year)
Interest Paid (Previous Year)

Balance Information includes:

Available Balance (Optional)
Current Balance (Optional)

Loan Account Inquiry

For Loan Account Inquiries, click the “List of Accounts” button to select your Loan account from the List of Accounts. The Loan Account inquiry is separated into five sections: Payment Information, Interest Information, Balance Information, Escrow Information and Other Date Information.

Payment Information includes:

Current Amount Due and the Payment Date
Amount Past Due
The Last Payment Date and Amount
A summary message displaying which account the payment will be deducted from is controlled by the institution and may or may not be displayed each time when logging in.

Interest Information includes:

Interest Paid (Current Year)
Interest Paid (Previous Year)
One Day’s Interest

Balance Information includes:

Principal Balance (the total principal balance of the loan)
Interest Balance (the total Interest balance of the loan)
Late Charge Balance
Estimated Net Payoff (the estimated total amount due to payoff the loan)

Escrow Information includes:

Last Disbursement Date and Amount
Taxes Paid (Current Year)
Taxes Paid (Previous Year)
Insurance Paid (Current Year)
Insurance Paid (Previous Year)

Other Date Information includes:

Original Loan Date (the date the note was originated)
Maturity Date

Savings Account Inquiry

For Savings Account Inquiries, click the “List of Accounts” button to select your Savings account from the List of Accounts. The Savings Account inquiry is separated into four sections: Activity Information, Interest Information, Balance Information and Maturity Information.

Activity Information includes:

Balance Last Statement and Amount
Last Deposit Date and Amount
Last Withdrawal Date and Amount

Interest Information includes:

Current Rate (The current interest percentage rate on the account)
Current Accrued Interest
Interest Paid (Current Year)
Interest Paid (Previous Year)

Balance Information includes:

Current Balance
Available Balance (Optional)

Maturity Information includes:

Maturity Date
Term

Options

The Options page allows customers to edit their personal and security information on one convenient page. From this page, changes to web site themes, password, account nicknames, email address, security question, change account address, mobile banking enrollment, eStatement enrollment, primary account, and security data can be completed. The Options page allows customers to view and modify the following nine sections:

Change Password
Change Email Address
Change Security Data (MFA)
Change Security Question
Change Address
Mobile Banking Enrollment
Web Site Themes
Change Account Nicknames
Primary Account
eStatement Enrollment

Change Password

To change the password associated with your Access ID, complete the following:

1.    On the Options page, in the “Password” section, click “Edit”.
2.    Enter the “Current Password”.
3.    Enter the “New Password”.
4.    Enter the new password in “Confirm New Password”.
5.    Click the “Submit” button.

An optional notification email may be sent to a customer confirming that the password has been changed.

Change Email Address

To change the email address associated with your Access ID, complete the following:

1.    On the Options page, in the email section, click “Edit”.
2.    In “New Email Address”, enter the new email address.
3.    In “Confirm Email Address”, re-enter the new email address.
4.    Click the “Submit” button.

Change Security Question

To change your security question, complete the following:

1.    On the Options page, in the “Security Question and Answer” section, click “Edit”.
2.    Enter the question you would prefer to be asked as the “Question”.
3.    Enter the correct response as the “Answer”.
4.    Click the “Submit” button.

Change Address

To change the address associated with a specific account, complete the following:

1.    On the Options page, in the “Addresses” section, click “Edit” .
2.    Select the Accounts checkbox associated with the account for which the address is to be updated.
3.    Enter the updated information in the “Address:”, “City:”, “State:”, and “Zip:” fields.
4.    Click the “Submit” button.

Mobile Banking Enrollment

If “Mobile Banking Enrollment” is displayed, your institution supports mobile banking.

To enroll in mobile banking, complete the following:

1.    On the Options page, in the “Mobile Banking” section, click “Edit”.
2.    Enter an email address or your mobile telephone number, including the area code, as the “E-Mail Address/Mobile Phone Number”.
3.    Select your mobile telephone service provider’s name as the “Carrier”.

Note: Select “No Carrier” from the “Carrier” drop-down menu to have one-time passwords sent to an email address rather than a mobile phone number.
4.    Enter a personal identification number (PIN) to be used when logging in to mobile banking from your mobile telephone as the “Mobile Banking PIN”.
5.    Confirm your mobile banking personal identification number (PIN) in “Confirm Mobile Banking PIN”.
6.    Click the “Submit” button to complete mobile banking enrollment.

Change Account Nicknames
To change account nicknames, complete the following:

1.    On the Options page, in the “Account Nicknames” section, click “Edit”.
2.    Select the check box associated with the nickname to be changed.
3.    Make the appropriate changes to the nickname in the text box.
4.    Click the “Submit” button.

Primary Account

To change your primary account, complete the following:

1.    On the Options page, select “Primary Account”.
2.    Select an account to display as the primary account.
3.    Click the “Submit” button.

eStatement Enrollment

If “eStatement Enrollment” is displayed, your institution supports electronic statement delivery.

To enroll in eStatement Enrollment, complete the following.

1.    On the Options page, in the “eStatement Enrollment” section, click “Edit”.
2.    Select the account you would like to enroll and the type of statement you would like to receive.
3.    Verify or change the email address to which the electronic statement is sent.
4.    Select the check box associated with the terms and conditions statement to accept the terms and conditions of the Electronic Statement policy.
5.    Click the Confirmation Code hyperlink (if applicable).
6.    Enter the Confirmation Code listed in the PDF file that displays when the Confirmation Code hyperlink is clicked (if applicable).
7.    Click the “Accept” button to complete eStatement Enrollment.

What We Offer

• A variety of loans for personal use
• Competitive, variable & fixed rates
• Flexible Repayment terms
• No early payoff penalty
• All credit decisions made in house

What We Offer

• Competitive interest rates
• Flexible repayment terms
• Low monthly payments
• No early-payoff penalties
• Both new and used vehicle loans
• All credit decisions made in house
• Motorcycle financing also available

What We Offer

• Competitive, variable & fixed rates available
• Flexible repayment terms
• No early payoff penalty
• All credit decisions made in house

What We Offer

• Competitive interest rates
• Flexible repayment terms
• Low monthly payments
• No early-payoff penalties

Business Checking Account

Terms

• $25.00 minimum opening balance required
• If the average balance falls below $300.00, a $5.00 fee will apply

Benefits

• Unlimited checks written per statement cycle
• Debit Card or ATM card available upon approval for Sole Proprietors

Business Savings Account

Terms

• $25.00 minimum opening balance
• $2.00 fee per month if balance falls below $100.00 any day per month
• Limited withdrawals (see terms and disclosures)

Benefits

• No book required for transaction
• Account transfers allowed at the ATM and Money Matters Hotline

Certificates of Deposit

• $1000 minimum to open
• Contact us for our current rates and specials
• Jumbo rates available for amounts $50,000 and over